Contact us

Contact us online

You can contact us online using our online form.

Phone Number

Reception: 01482 354251

Address

The Oaks Medical Centre
Council Avenue
Hull
HU4 6RF

Reception opening times

When we are closed

If you need to see a Doctor out of hours, please telephone the Surgery number 01482 354251 and you will be given information on how to contact a Doctor.

NHS 111

The old out of hours and NHS Direct numbers are no longer in use and for any out of hours emergencies you must now phone the NHS 111 service. This is a new telephone service for people in Yorkshire and the Humber to call if they need medical help fast, but are not in a life-threatening situation.

In an emergency, call 999 – chest pain and/or shortness of breath constitutes an emergency.

For more information on 111 visit www.nhs.uk/111

Parking

The surgery has a small car park with disabled spaces and bicycle parking.

Public transport

The surgery is served by Council Avenue Bus stop on Hessle Road.

Access

At The Oaks Medical Centre, reserved car parking spaces for the disabled are clearly marked near the path. Wheelchair access to the building is via a ramp near the front entrance. The main entrance doors are fully automated, thus enabling easier access. Patient services are provided at the ground floor level. A disabled patients’ WC is provided near the front entrance and another is available down the clinic area corridor. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.

Complaints

We aim to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Please ask to speak to our practice manager, Ellen Ransom or our reception staff who will be happy to help. In the majority of cases, concerns can be resolved quite easily.